FAQ – Frequently Asked Questions

Products

What are Christmas Crackers?
Christmas Crackers are part of a British Christmas tradition. The story dates back to 1840. Tom Smith, who owned a confectionery and sweet shop in London, discovered the Bon Bon (an almond wrapped in paper with twisted ends) in Paris. Back in London, he adopted the idea and expanded it by adding small words of wisdom.

How many Christmas Crackers are in a pack?
Depending on the product, 1 - 12 pieces – the exact number is stated on the respective product page.

Are Christmas Crackers suitable for children?
Yes, our Family Packs are specially designed for families with children. Caution: Certain products may contain small parts!

Can you supply larger quantities of Christmas Crackers for Christmas parties?
It depends on the quantity and the design required. Please contact us directly, and we will find a solution together.

Shipping

Do you deliver throughout Switzerland?
Yes, we deliver nationwide in Switzerland and to the Principality of Liechtenstein.

How long does delivery take?
We strive to dispatch goods on the same day if possible (for orders placed by 1:00 PM). However, occasionally it may take 1-2 days (depending on order volume).

Is there a minimum order value?
No, there is no minimum order value.

Returns

Can I return my order?
Yes, within 14 days of receipt, provided the goods are unopened.

Payment

Which payment methods do you accept?
Credit card, TWINT, and other options can be seen at checkout.